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16 / Concept

SLOTCRAFT

Online appointments with rescheduling and a waiting list

SLOTCRAFT

Appointments and a managed waiting list with changes, cancellations and offers of available time.

Original concept. This interface illustrates a possible product.
01 / The task

Cancelled appointments leave empty hours while other clients wait. An administrator has to compare availability and contact people manually.

02 / The solution

The schedule accounts for service length, buffers and staff availability. A cancellation can offer the space to the next eligible waiting-list member.

  • Services and available intervals
  • Confirmation and rescheduling
  • Cancellation
  • Ordered waiting list
03

Appointment duration and overlaps

A slot includes service length and an agreed buffer. Rescheduling confirms the replacement before releasing the original. Both client and administrator paths must check overlaps.

04

Waiting list

People specify suitable days and hours. An available slot is offered in an agreed order with a response window. An offer becomes a booking only when accepted.

Interactive demo

INTERACTIVE SKETCHSynthetic data

CONSULTATION · 60 MIN + 30 MIN BUFFER

10:00Booked
11:30Booked
13:00Client A booked
14:30Booked
Waiting listClient B · 12:00–15:00

Cancel the booking, then offer the opening to the waiting-list client.

This runs in your browser. No data is sent. State resets when you leave; downloaded files stay with you.

Context and limits +

A synthetic schedule concept. External paid systems require an available API. Real offers would go only to users who joined the waiting list; this sketch sends none.

Built with

Schedule modelOverlap preventionWaiting queueTelegram flow and admin workspace
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