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27 / Concept

KNOWLEDGE DESK

Answer search across internal company documents

KNOWLEDGE DESK

An internal-knowledge assistant with cited documents and a human handoff for uncovered questions.

Original concept. This interface illustrates a possible product.
01 / The task

Staff search scattered instructions. A generated answer can sound confident even when the company’s documents contain no such rule.

02 / The solution

The assistant retrieves authorised passages and links its response to them. Insufficient evidence produces a clear “not found” state and an optional handoff.

  • Authorised instruction uploads
  • Relevant-passage retrieval
  • Document-linked answers
  • No-guess fallback and human handoff
03

Documents and supporting passages

An answer includes the document name and supporting passage. Users can inspect context. A full implementation must enforce document permissions during retrieval.

04

Uncovered-question handling

Five fixed demo instructions support a small set of questions. Uncovered questions show an explicit absence of evidence. The handoff is simulated locally and sends nothing to an operator.

Interactive demo

INTERACTIVE SKETCHSynthetic data

5 FIXED SAMPLE DOCUMENTS

View all 5 sources
01 · Access

An administrator grants project access after a request from the team lead.

02 · Leave

Submit a leave request to your team lead at least 14 days in advance.

03 · Equipment

Report equipment faults in a service ticket with a description of the symptoms.

04 · Expenses

Reimbursement of approved expenses requires a receipt and project task number.

05 · Files

Keep approved materials in the project folder, with a version number in each filename.

Local keyword search, without AI requests. It illustrates the principle: an answer needs an available source.

This runs in your browser. No data is sent. State resets when you leave; downloaded files stay with you.

Context and limits +

An AI product concept with synthetic instructions. Citations do not guarantee correctness; important decisions need human review. The local sketch uses fixed keyword search, not live AI.

Built with

Document import and splittingPermission-aware search indexSource-grounded generationCitations and question queue
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