Logistics Hub
A platform for transport operations and client orders
A logistics company needed to connect enquiries, transport jobs and dispatch operations. We developed a platform with client and staff areas, driver assignment, delivery statuses, documents and reports.
Dispatchers received orders through different channels and checked journey progress separately. Clients called for updates, while documents and reports were assembled manually after delivery.
We brought the order workflow into one platform. Clients submit requests and follow progress, dispatchers plan transport and assign drivers, and documents and events remain with the order.
- Client and staff areas
- Orders, journeys and drivers
- Delivery statuses and notifications
- Documents and reporting
Clients can see their orders
The client area collects cargo details, addresses and preferred dates, then shows the request’s progress. Transport information is available without another call to dispatch.
Dispatchers manage the plan
Orders are assigned to journeys and drivers. The shared board shows tasks, current progress and transport jobs requiring attention.
Delivery and documents stay together
Journey events and required files remain with the order. After completion, the team can see which documents are ready and which are still outstanding.
Reports for management
The platform brings together orders, staff workload and completed transport jobs. Managers can review the overall picture and open an individual record when needed.